ABOUT

Getting sold parts and services you do not need is frustrating. That’s why we offer you a clear Roadmap of Repair. We make sure you understand what needs to be replaced today and what can wait until later, getting you back on the road with confidence.

Car problems are an inconvenience. They always seem to happen when you least expect them and at the worst of times. Making matters worse, other shops may try to sell you parts and services that you don’t actually need, or that may not even fix the problem.

We believe this is wrong. You should be able to trust your mechanic to treat you fair and to respect your precious time and hard earned money.

Since our founding in 2010 our aim is to provide quality automotive repair services at a competitive price and do so with integrity.

History

In 2000 Josh Thompson started repairing cars for friends and family out of the trunk of his car.

In 2010 Josh started Mr. T’s Repairs, using his dads old work van as a mobile tool box to reach his customers. Josh began to build a reputation of honesty and quality repair work.

In 2013 Josh parked the old van and moved into the current location at 765 Woodlawn Ave in Grand Haven. Shortly after he changed the name to Thompson’s Automotive and hired his first employee.

In 2018 The business named was changed to Haven Automotive.

 

Our Promise To You

We Promise To:

  1. Never replace a part on your vehicle without your expressed permission.

  2. Greet you with a smile and not talk down to you about your repair.

  3. Take the time to explain hard to understand mechanical issues.

  4. Treat you with respect no matter who you are or what you believe.

  5. To fix your car right the first time.

  6. Keep you in the loop on all repairs through your preferred means of communication.

  7. Give you top-notch service.

  8. Give you fair, transparent pricing with NO hidden fees.

  9. If we find things that need to be repaired to give you a realistic road map of what needs to be repaired today and what can wait until later.

  10. And lastly our family atmosphere means cheesy jokes are on the house.